Turnaround Times
Turnaround time is the time it takes for me to get to and complete your order.
Current turnaround time for most digital items is within 24hrs (depending on what time the order was placed and how many changes are needed).
Current turnaround time for physical items is 1-3 business days (depending on what time the order was placed and how many changes are needed).
Turnaround (processing) times can also vary depending on the size or amount of customization of your order. If I will be creating something completely new, the process may take longer because I have to show you a preview, wait for your confirmation, and make changes if necessary. Your custom order will not be shipped until you confirm everything looks the way you want it to.
Please make sure your contact info is correct and keep communication open. Please also check your junk folder because sometimes email goes there.
GRADUATION SEASON (February to June)
Due to the amount of card box orders I receive, turnaround times can increase up to 4 weeks.
I ask that you include a needed by date with your order, with respect to my current posted turnaround time. I will contact you and cancel your order if I cannot fulfill your order by your requested date.
Please plan ahead and order early so you can get your item in time.
Thanks for your cooperation!