FAQ

Have other questions about diaper cakes or my shop?

Contact Me

Call or Text: 301-615-0227

Email: dharris@nepherynparty.com

  • What is a diaper cake?

A diaper cake is a non-edible cake made from usuable baby diapers. It can be used as guest table centerpieces, entry table decor, and even candy buffet centerpiece. Diaper cakes with baby accessories are also great gifts for parents to be because baby can use everything in the diaper cake. The ribbon can even be reused to decorated something for baby!

  • How are diaper cake made?

There are 2 ways (that I am aware of) to build a diaper cake. The wrapped cascading version and the individually rolled diaper. Most of my cakes are made by cascading. In my opinion, individually rolling the diapers is time consuming. The parents would also have to take the rubber band off each diaper before using. However, I am able to do an individually rolled diaper cake but there would be a surcharge of $10-25 depending on the size of the diaper cake.

  • Do you use any used items in your shop?

No. All of my items are new and have not been used.

  • What kind of diapers do you use?

If you have a preference of disposable diapers, let me know and I will use that for you. My default brand is Pampers Swaddlers because they are white and do not clash with the colors. My default size is 1 and 2.

  • Can I customize my order?

Yes. I understand that many parties and events are unique from one another.  Almost all of my items can be customized and personalized, with no extra cost. If you want additional items, thee may be a small charge depending on what it is.

  • How do I get my digital product?

If it is an instant download, once you complete your purchase, your download link will be available. Because it is a zip file, you must download on your computer and upzip the file. Custom digital products will be sent to your email so please make sure your email is correct.

  • How long does it take to create a product?

Most of my products can be completed within a few hours to a few days but it depends on the number of orders in queue, how detailed and or custom it is and how many is needed. It may take up to 2 weeks to get to your order. Please view the turnaround time banner at the top of each listing.

  • When will you ship my order?

It depends on how many orders I have in queue. Digital items can take from an hour to about 5 days to complete (depending on the extent of the customizations). Physical items can take 3 days to 3 weeks to complete. I make all decorations myself so please contact me if you need your order within 2 weeks. In the note section during checkout, please also leave the date you need everything in hand. You can also use the calendar at the bottom. This lets me now if I can get your items to you on time.

  • Why is shipping so much?

My site uses a shipping calculator that estimates shipping cost by the weight and size of the item and where it is going. Sometimes the shipping cost can be more if multiple items are being purchased from a location much further than me. If you are ordering mulitple items, you may contact me with your zip code and I can give you a more accurate quote. I can also make you a custom listin with the accurate shipping cost. 

  • Do you refund shipping overages?

Yes. All shipping charges are used to purchase the shipping label and go to the shipping carrier. If at the time I am purchasing the label and I can purchase it for less than what you paid, you will receive a refund of the overage.The money will go back to the account you paid with.

  • What shipping carrier and service do you use?

I currently use USPS Priority Mail, 1st Class, FedEx, and UPS.

  • Where are you located?

I am currently located in Capitol Heights, Maryland.

  • Do you have a local shop?

I do not have a local shop. I currently only sell online.

  • Can I pick my order up from you?

We can meet at a central location within 10 miles of zip code 20743. I also offer free local delivery within 10 miles of zip code 20743. Contact me to schedule a pick up or delivery.